I have used the online service several times and each time the ordering has been easy and straight forward. The order has arrived well within the time chosen, and the delivery drivers have all been professional and friendly. I have had a couple of substitutions made but considering the amount I order, this is hardly anything. The food is always fresh and of great quality.
I ordered a simple pedal exerciser, which was simple and straight forward so I thought, until a couple of days later I received a swivel seat, which would have been great if that was what I had ordered.
I phoned customer services to tell them what had happened, they apologised and said they'd send out a pedal exerciser straight away. Within a week I received a second package again to find another swivel seat. No more chances I cancelled my order.
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