Simon Barnes´ profile

Reviews (1)

Merlin Cycles Ltd

could do better

I ordered a rear mech hanger for my Malt 3, with quick friendly service, but the wrong hanger was delivered, and when I called they said my bike must be an older version which was different. I hadn't known there were different versions and they hadn't asked the age of the bike. I asked for a return label as it had been their error. The correct hanger then arrived but no return label, but I sent the first hanger back anyway at a cost of 69p as it was no use to me...

Simon Barnes´ profile

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Simon Barnes
United States