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Reviews (1)

Yodel

Dreadful dreadful dreadful - if you ever have a choice, don't choose Yodel.

Parcel was from Carphone Warehouse. Delivery promised between 7am and 9pm. At 8pm the tracking online feature suddenly identified that the parcel had been returned to the local depot. We had waited in all day. Called Yodel who didn't know a number for the Peterborough depot, and didn't know a number for the local courier. Suggested delivery Thursday (no good for us) Suggested delivery Friday (no good for us) Suggested delivery Saturday (no good for us) - can you see why we requested and paid for next day delivery on Wednesday? Solution? - Re-call Carphone Warehouse to get the delivery address changed, which Yodel could not do themselves. Dreadful. Dreadful. Dreadful. .

20 June 2013

Reply from Yodel

Hi Jonny, we're here to help!

To keep your details protected can you please email us at social.media@yodel.co.uk.

I'll take a look for you.

Lee

Jonny Davey´s profile

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Jonny Davey
Reviewer
1965
Bourne, United Kingdom

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