Mitch Barstow´s profile

Reviews (1)

Interlink Express

Awful so far!

So I ordered a mobile phone from ineedamobile.com who offers free next day dilevery but I got charged £5.

They sent me my tracking code and checked it and it does not say it has been collected although I got an email saying my parcel will arrive on 20th of June. I ordered it 2 days ago.

Is it coming tomorrow or not!!!

Street Cartrain found this review useful

01 July 2013

Reply from Interlink Express

Hi Mitch,

Sorry you feel this way. I have looked into this, and we did not receive the item until 19 June, meaning the earliest we were able to deliver by was 20 June - which is when it was delivered.

Unfortunately, we are not in control of any additional charges applied by the sender of the parcel - the £5 charge will not have come from Interlink Express.

Apologies if you feel the service was below par on this occasion, but this was genuinely beyond our control.

We're available at socialmedia@interlinkexpress.com if you need any information.

Kind regards,

Bobby.

Mitch Barstow´s profile

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Mitch Barstow
Reviewer
1990
Redcar, United Kingdom

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