Florin Alexandru Tranca´s profile

Reviews (1)

Ebuyer.com

worst company i've ever seen

I bought RAM for my laptop thinking the price is good( about £10 less than the market )
A week after the order I receive desktop RAM so I had to send it back on my expense.
I have asked them NOT to make a refund but send me the correct item back.
Another week passes and I had to eaise an e-note on the online account to find out what is going on with my item. Then I found out that they've made me a refund £1.50 less that I have paid them ( still do not know why ..) .
So basically buying from this website I got:
NO item
refund £1.50 LESS that I paid
£2.00 waisted on send back the item.
They did not want to refund my £3.50 that I have waites on this experience...

Emily Fieldsand Mohammed U Ali found this review useful

20 June 2013

Reply from Ebuyer (UK) Ltd.

I apologise for your negative experience with Ebuyer.

Unfortunately we do not refund the return postage on an item if the item is being returned as not required.

As advised, please contact me at resolutioncentre@ebuyer.com with your order number and the name of this review site so I can investigate the reason behind your short refund.

Kind Regards

Nikki

Ebuyer Resolution Team

Florin Alexandru Tranca´s profile

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Florin Alexandru Tranca
Reviewer
1977
Poole, United Kingdom

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