I have sent 50+ parcels via the service over several months and rarely have a problem. On the 2 occasions I have the customer service has been great and they are quick to deal with my problem. Contacting them via Twitter I've had almost instant responses from Sam or Kate and also received great service on the website's direct messenger. The website can sometimes be a bit "rough around the edges" but the people you deal with seem know what they are going and get things sorted. Overall I am very happy with the service and would recommend it, just make sure to check the T&C's for what is covered for compensation. Andrew.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.