I cannot believe a company such as these has set their levels of service so very low. I placed anorder fro my inlaw who was recovering from an operation in france. They took my money and confirmed my order. Tow days later i spopke to my inlaw and she had not received any flowers. I had not received any emails from arena, it was only when i happended to check my bank balance a day later that i had seen they had deposited the money back into my account 3 days later. When i checked the progress of my order on line i was suprised to see that it had been cancelled by them, not only that but i have had no email notification. I contacted them to complaina and heard nothing and have written two emails since, to which i have had no reply. I would never use this company again and would certainly advise others to look elsewhere before placing any orders with this totally unprofessional company.
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