Lynne G´s profile

Reviews (1)

Wren Living

Smooth process from beginning to end - great for us non-DIY non-renovater types!

I had been thinking over new kitchen for some time and poring over multiple websites but had not gotten around to actually going into any shops! A visit from a friend who had done all the leg work and ended up with Wrens saved me a whole lot of time and effort! On our first visit to the showroom we were approached within a few minutes by a friendly but not pushy salesman. I had narrowed down what i was looking for and he showed us the 4 options they had on display. We quickly found a favourite and booked a planning visit for the next week. It was the salesman who came to the house - good for continuity - and he had a few ideas which we took up, solving a couple of problems we had in the kitchen. It was great that we did not feel pushed into spending more than we had planned...no problem keeping existing appliances etc. we could have even bought our work tops etc elsewhere and Wrens fitters would still have fitted! From first walking into the shop to booking the fit date was only a few short weeks. Fitters were nice blokes who knew their stuff. There were a few issues which arose as we went along eg uneven walls and holes behind our existing units! The fitter was on the ball and found solutions to these...though asked me at every turn what my preference would be. We did find we were short of a couple of items at the end of the fit, but I am sure this will be resolved to my satisfaction going by how the rest of the process has gone. My one comment would be that as we opted for the extra tall cabinets we were then unaware that the trims under the cupboards would not look as they did in the store or brochure. This only came to light at the time of the fit. A small detail and not spoiling our overall satisfaction. I would have given 4.5 stars if I could...not perfect but not far off it. Now comes the difficult part of choosing tiles etc!

Lynne G´s profile

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Lynne G
Reviewer
United Kingdom

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