Rachael Miller´s profile

Reviews (1)

Furniture Village

The Village of the Damned!

1) I ordered a sofa worth in the region of £4,000 previous to Christmas, I was told it wouldn't go down in sale and if it did they would refund difference- you can guess what happened next.
2) Now six months later and still have not received the items correctly
3) Manager only called back once I had threaten to cancel payment plan
4) Still awaiting confirmed delivery, even though I was told "As soon as order is placed with manufacturer we will ask they rush it through for you and I'll call you back with a confirmed delivery" - I'd trust Ebenezer Scrooge more than I'd trust this company - do not pay their over inflated prices on the premise that it is a good quality company with good quality goods!

24 June 2013

Reply from www.furniturevillage.co.uk

Sorry we have let you down this way.

I'm not sure what's happened as you don't say what the issue is. Was it a manufacturing delay, or a fault that we have been unable to resolve yet.

Can you give me some further information, and I will certainly look into this for you.

Rachael Miller´s profile

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Rachael Miller
United Kingdom