I bought a Rancilio Silvia Machine from Coffee Italia. I had problems from the beginning. The milk frother spat steam and boiling water at every use - you have to let it run to get rid of boiling water for at least 7 seconds before you get any steam. Its also very noisy.
Secondly Matteo at Coffee Italia was incredibly rude and unhelpful. Not only did I have to pay £35 to have it sent back to Italy, he then deducted a further £45 as a restocking/handling/inspection fee|!!! I feel sorry for whoever gets this machine back!!!!
Do not buy this machine or anything from Coffee Italia! They are cowboys.
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