Ky Lonsdale´s profile

Reviews (2)


Worst Company On The Web

This company are Cons, Un-Professional

The don't fulfill orders communication is poor when you call up they don't have a clue WTF is going on with your orders

They don't have there managers number they cant put you through to them there down right pathetic
I am asking for Deborah Heer

My right have/are being miss used on the refund for Order numbers:

I have not been binding to legal contract due to my item was awaiting fulfillment which is not on your T&CS

Format of the Contract
These terms of sale apply to all goods supplied by WAE+ Ltd, whose registered office is at WAE+, 180 Newhall Street, Birmingham, B3 1SJ, (the "Supplier").
No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between the parties.
To clarify, your order is not accepted until you receive confirmation that your order status has changed to either "Awaiting Shipment", or "Items Allocated". It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
The contract is subject to your right of cancellation (see below).
The Supplier may change these terms of sale without notice to you in relation to future sales.
To order goods through the WAE+ Ltd. Company website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
WAE+ Ltd gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given but cannot be relied upon by the customer or guaranteed by the Company unless the Company has access to the working system and the ability to carry out a full inspection of any software or operating system.
Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Company shall under no circumstances be liable for any indirect, incidental or consequential damages.
These terms and conditions are subject only to UK law

Your right of cancellation
Provided you are not a Business Customer, you have the right to cancel the contract at any time up to the end of 14 working days after you receive the goods (see below).
To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or via the contact us page, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown within the Returns section of the website. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods we shall, after receiving notification in accordance with clause 7.1 or 7.4, either collect the goods from you or ask you to return the goods yourself and possibly refund you the reasonable postage costs.
Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
You do not have the right to cancel the contract if the order is for computer software, or for consumable goods which, by their nature, cannot be returned, save where a fault is discovered which could not have been discovered otherwise than by unsealing the goods.
Once you confirm your order as correct a standard cancellation fee will be at the expense of the customer.
An order cancelled in transit will incur the standard cancellation fee plus additional transit costs at the expense of the customer.
In the event of an order returned due to non-delivery, the transit costs will be at the expense of the customer

If i don't receive Full refund for both orders within 3-5 working days i will press this on a court appearance for WAEplus
mistreating my rights of sales of goods Contracts

If i'm not refunded in the time frame i have asked i will be in contacted with small claims court and prosecute

Your T&Cs have been saved for further use against your company WAEplus and i will exerciser's my rights on your company

Phil Heslopand Robert McDowell found this review useful



This company never fails me. they all ways keep there quality

Ky Lonsdale´s profile

profile image of Ky Lonsdale
Ky Lonsdale
Hangzhou, United Kingdom