Kevin Anton´s profile

Reviews (2)

graze.com

Waste of Time & Money

I started off well enough with Graze, but quickly realised it's expensive for what you get and, even having told them via the website that I didn't want pop corn, they just sent more of the same. You can do something similar yourself for a fraction of the price and a bit of effort. The company is uncaring, non-contactable - Your paying £15 a month (or more) for rubbish.

Kirsty Louise found this review useful

18 December 2013

Reply from graze.com

Hi Kevin,

My name is Amy and I work for graze.com.

I'm really sorry to hear you felt uncared for during your time with us, and especially that you found it difficult to let us know about the snacks you'd prefer to avoid. We hate to think that you weren't able to enjoy your boxes to the fullest.

I'd like to make sure you have our contact information now, in case you'd like us to look into any of these things for you: You'll be able to reach our customer services by email at getintouch@graze.com.

Don't hesitate to get in touch if there's anything at all that we could help you with, at any time.

All the best,

Amy

BT

Poor Customer Service/Equipment

We moved back to BT internet and I really wish we hadn't. The rooter is (Home Hub 3) doesn't work with printers and other devices on our home network. We spent an age on the phone with BT's unhelpful customer service, spoke to a supervisor and then got fobbed off with a service which they charge for to try and fix their faulty product. Everything was working fine before this heap of junk turned up and now it's not and according to the internet we're not the only ones with this problem. My partner's an IT manager for a living, so we'd tried all the usual checks before. BT's not the company it once was. They insist that they won't guarantee wireless signal for the home network, but their swanky adverts suggest otherwise, without a wire in sight.

Justin Justin found this review useful

Kevin Anton´s profile

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Kevin Anton
Reviewer
1974
Southampton, United Kingdom

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