I found Zapper relatively straightforward to use. My only quibble would be that the website does not recognise all barcodes. This didn't appear to have any logic to it, as it accepted some foreign media but not others from the UK. I also found a few barcodes did not tally with the product listed on Zapper. However, in every other respect, including posting of goods, it was significantly more user friendly than its rivals. It also accepted a far higher ratio of media. I doubt I would even bother using any other service again besides Zapper for this kind of thing.
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