Patrick´s profile

Reviews (2)

Parcel2go

Not very good

My first review of Parcel2Go mentioned how it did not arrive to collect my parcel. It then agreed to compensate me with a Prepay top up made up of £4.20 for the failed delivery and £2.80 for having to stay in all day for nothing.
The latest issue is I cannot spend the £2.80 unless I pay a minimum £20 top up. .
Not a good customer service to give with one and take with the other, is it?

17 December 2013

Reply from Parcel2go

Good afternoon Patrick,

Thank you for your review on Trustpilot.

We are very sorry to hear that you have received unsatisfactory service from us.

I would like to take this opportunity to investigate your order.

If you would be so kind as to email me at facebook@parcel2go.com I will be more than happy to help.

Kind Regards

Sam

Waveinn

Good stock that cannot be obtained in the UK and at good prices

Good stock that cannot be obtained in the UK and at good prices

Patrick´s profile

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Patrick
Reviewer
Male, 1954
London, United Kingdom

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