CBoy´s profile

Reviews (2)

Trustpilot

Shouldn't have reviewed

This site assumed I was from the USA. Wrong! I could change it maybe by going through Facebook or one of the other social media. What have I put myself in for?
I'm out.

24 June 2013

Reply from Trustpilot

Hi,

Thanks for taking time to submit your feedback.

I'm sorry to hear that you regret your reviews. If you want to change your location you can click the icon in the top right and select "go to my profile". The change will appear on your user profile and the reviews you already wrote.

I hope you are still confident reading and writing reviews on Trustpilot, despite this error.

Best regards,
Joakim Ditlev
Trustpilot

Wiggle

Great for small things, but big purchases- NO.

I highly recommend Wiggle and have been buying from them for years. I love the idea of free International postage and I now buy for my friends.
However, recent high value purchases have soured my experience. Tracking numbers from the UK are not accessible and when items reach the country of destination the tracking numbers change. The delivery company does not contact the customer re import duty and the items sits there for days or weeks until we work out a method to claim our goods. My last purchase has not arrived yet after 23 days and I have paid import duty, GST and handling charges. The tracking number again goes to ' not accessible'.

24 June 2013

Reply from Wiggle Ltd

Thank you CBoy for the taking the time to leave a review. Our apologies that you have had unsatisfying experiences with bulk orders. We will take your comments on tracking into account when reviewing our postal services. In this case I have found your account and will be emailing shortly so you have a direct contact if you have any further questions.

CBoy´s profile

profile image of CBoy
CBoy
Reviewer
Australia

About