After placing an internet order with Poles and Blinds they contacted me by phone the next day to query what I'd ordered and point out that the combination of components specified would not actually work. They then helped me to resolve the actual problem I had, offering other suggestions and options, then finally accepted a new order, with all of the correct components detailed and cancelled my previous one. I'm so pleased they did that - rather than me end up with the wrong fittings and have to return them. A really personal service and well done.
This was the first time for us to use 123AV. The price quoted for the Toshiba TV was extremely competitive, much cheaper than elsewhere. Other customer reviews seemed to suggest a reliable company, so we placed our order. Everything was as we wished and we're very satisfied customers.
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