Kerrie Hall´s profile

Reviews (2)

Clear Chemist

Still awaiting delivery of parcel weeks after payment has been made!

I cannot currently recommend clear chemist as i have not received what i payed for and ordered weeks ago. When i first contacted them to state i had not received my package i did receive correspondence stating an apology and was informed the item had been re-issued which was fine however i remain without my parcel which i have paid for and i have contacted them on more than one occasion and received no reply. Normally when a person makes payment its always a good start if you get what you have paid for. It would be good customer service to at least receive a reply to an email or some type of contact either of reassurance of delivery or a full refund.
Kerrie Hall an unhappy customer

27 August 2013

Reply from Clear Chemist

Hi Kerrie,

Many thanks for the review - I have looked into your order and can see that we have re-sent this to you on Friday. Please accept my apologies for the inconvenience caused. I have sent an email to your personal email with your tracking code.

Kind Regards
Cate Oake

Head of Online Marketing and Distribution


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Kerrie Hall´s profile

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Kerrie Hall
United States