I've ordered gifts for my dad quite a few times from drink shop, never had a problem before. Ordered a bottle of rum for him for Father's Day, and had a message left on my answer phone on the Thursday that the present would be delivered on the Friday - perfect timing. The present didn't arrive, and on the Monday evening when I got home there was another message asking me to call drinkshop. When I called on the Tuesday, I spoke to a rude woman who told me that the original bottle had been lost and another was on it's way, and effectively said it was my fault as I had the wrong postcode, even though you had delivered successfully many times in the past. I explained that it was a Father's Day present, and it was now late - no apology. Won' t be using drinkshop again.
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