I have used other online sun glasses shops in the past and was going to use them again when an online search brought me to Glasses Corp. I was a bit sceptical because they were a lot cheaper than my previous shops, I mean a good 45% cheaper and the old adage if it looks too good to be true etc.
I decided to place an order and I received an email confirming this, 2 days later I received another stating they were “Picking” and a day later confirming dispatch, all very well.
After a week my glasses had not arrived so my concerns began to grow. I contacted Glasses Corps by phone which was answered promptly and a couple of days later by e-mail which was also answered quickly. They tried to help me as much as they could and understood my frustrations, they even offered to send me a new pair of glasses or a full refund if my order hadn’t turned up by the 15th working day.
When my glasses arrived on the 12th day it was obvious the problem had been with Royal Mail as the postage date was as stated in my confirmation e-mail so they must have been held up somewhere in RM’s delivery system, 12 day’s is just not good enough for a signed for service.
The glasses where exactly as described and I’m very happy with them, I would definitely use Glasses Corp again and will definitely recommend to my friends. 45% cheaper than my previous on line shops and £71 cheaper than the high street, brilliant.
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