Monika Og´s profile

Reviews (1)

Simply Electronics Ltd.

Long and painful journey - not recommended

I have placed an order for my Samsung Galaxy S4 on 17 May. I have received the item last Friday , on 21.06.13. Over a month and lots of pain. Emails exchanged and my phone was promised and promised but nothing was happening and apology for delay. I have started a claim through PayPal as I have paid this way and it finally arrived.

But today I checked Amazon and the prone is actually cheaper now on Amazon comparing to what I paid over a month ago. This is how they work. They keep money for long time and wait for prices to drop down so it is not a saving. I have also heard that they take money and not deliver and refund after long time being able to invest those funds elsewhere. I received my item at the end but this process causes lots of stress and was not worth it. I have tried to call but they customer service line ios always busy with over 20 or 30 mins estimated waiting time.
Funny that sales line works fine but nobody can help there ;)
I am not sure how this company achieved such a high rating on google but it is definitely fake.
As a smart and experienced internet buyer I feel stupid I have chosen such a rubbish seller blinded with £50 savings which ended up not being savings at all.
Please be aware and I would recommend to avoid this company.

T.D. found this review useful

24 June 2013

Reply from Simply Electronics Ltd.

Dear Monika,

Our apologies for the delays, we're working hard with our couriers to have your order released and am confidant this will be resolved shortly. Thanks for your extended patience and we look forward to completing your order soon.

Regards,

Vanessa Carroll

Monika Og´s profile

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Monika Og
Reviewer
1979
London, United Kingdom

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