Heather Paxton´s profile

Reviews (1)

eFlorist

Lots of money, few flowers

The quality of the flowers was very good and the delivery of them could not be faulted. However I paid over £50 for a relatively small bunch of flowers - one which would have cost well under half if I had bought it directly from a florist. The bunch did not match the picture on their website - size wise, that is - the website bunch was much bigger.
Very poor value for money. Will not use them again.

12 July 2013

Reply from eFlorist

Dear Heather,

Thank you for your review. We are sorry to learn of the disappointment you have experienced in sending flowers through our network of professional local florists.

While we allow for substitutions to be made, the bouquet delivered must resemble the bouquet ordered in terms of size, quality and of course value.

If you are able to provide a photograph for our Customer Service team to be able to address your concerns, please visit: http://www.eflorist.co.uk/help.html and select the 'email us' link.

Kind regards,
eFlorist

Heather Paxton´s profile

profile image of Heather Paxton
Heather Paxton
Reviewer
United Kingdom

About