Over the past few years I have gone through a succession of hosting companies. All have let me down through a combination of poor customer service, escalating prices, and diminishing performance. I'm please to announce that I have finally found one that delivers on their promises. Initially I tried Tsohost for their cloud hosting service. I am sill using it to serve a couple of wordpress sites for local businesses. The performance is excellent, and its only costing less than £5 a month. They off the choice of a cpanel interface or their cloud hosting panel, the latter is much nicer and makes managing the sites easier. However, what really impressed me was their dedication to customer service. Whether you choose to call them by phone or submit a support ticket they always respond quickly and professionally, and they go that extra mile to ensure that the problem is fixed to your satisfaction.
After this experience I decided to try a VPS to run a couple of Magento stores. I have previously had trouble, even on a dedicated service, with poor performance and unreliable service. Tsohost moved the troubled site for me, and took a considerable amount of effort to get it running smoothly on the new VPS. The improvement in performance is considerable, despite me running it on what I know is a slightly under spec choice for a Magento platform. I now have another 2 stores running on the same server, and look forward to upgrading the service as business pickups up.
Tsohost are by far the best hosts I've found, and the customer service is well beyond what anyone could expect. They offer a money back guarantee on their service, so if you are thinking of changing hosts give them a go!
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