Good quality products. Delivery not received on day arranged, my wife stayed in all day.
Rang delivery company on the Saturday and after five calls to different departments(if departments are not open ona Saturday then dont give them as choices) got through to someone who was full of company woes - the problems that they had the day previous - WHAT ABOUT A CALL TO THE RECIPIENT TO SAY THAT< DUE TO UNFORESEEN CIRCUMSTANCES THEY COULD NOT FULFILL THEIR OBLIGATION ON THE DAY! - then we would not have wasted our time!
It says, regarding delivery, that a failed delivery due to no access may incur a charge of £25 - what about a penalty to the company for failing to deliver when it promised to do so!
When the goods were delivered the driver was, again, full of woes and how he was owed for ?hours overtime. He asked for a signature but did not offer time to check the goods. When I insisted on checking or no signature he reluctantly accepted the situation - We should not be put in this position of pressuring because there is abacklog of delivery items
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