I ordered a bouquet of lillies for a friends 50th birthday.
The flowers were nice enough, however I put a nice message from my family but the message wasn't put on a card and delivered with the flowers.
I was very disspointed by this, I contacted customer services and they replied that a message wasn't an option, which was wrong. I emailed customer services again and they said if I had written a meassage it would be on my comfirmation email. It wasn't and from experience I know that messages are not always included in the confirmation.
I was very dissapointed with the companys unhelpful response and will not be using them again. I will also make sure my family and friends do not use this company again.
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