Rebecca Cain´s profile

Reviews (1)


Quick to rectify a mistake so good customer service

I ordered Beer Lao, which I was finding difficult to purchase on the High Street. The delivery arrived on my selected date, which was great. But unfortunately when I opened the box I found the beer was about three weeks out of date. As this was a present for someone I felt I had to ask for more to be sent. The customer service was great- unfortunately the Beer Lao wasn't going to get another delivery for another month and a half. So I had to choose a different beer, but there was no extra charge and it was sent free of charge the next day. I was disappointed I didn't get the original beer I ordered, but I was pleased with how quickly they dealt with the problem.

Rebecca Cain´s profile

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Rebecca Cain
United Kingdom