Elizabeth Davies´ profile

Reviews (3)


Late delivery

Waited in all day on the day of delivery NO mattress came. Emailed and the mattress arrived a few days later. I think it was the delivery van firm to blame, but I cancelled a lunch appointment, so it did inconvenience me.

06 January 2014

Reply from Mattressman

Dear Ms Davies,

Thank you for your custom and for taking the time to leave your feedback.

Thank you also for your patience and cooperation and allowing us to resolve the delivery issue you had. I apologise for any inconvenience that was caused to you.

Very pleased to see that we have still gained 3 stars on this occasion although we always want 5 so the issues we have have will be looked into to improve our service.

My apologise again

Kind Regards

Customer Service Manger

Animed Direct

Seeds for the bird, I will sing it's praises

Very good service with a quick delivery, well done


Cookie's for my Cookie

I sent for a bag of Royal Canine Yorkshire Terrier biscuits for my little Cookie, as he loves them and will not eat any other biscuit. I must say the service was good and they came very quickly. Well done 10 out of 10.

Elizabeth Davies´ profile

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Elizabeth Davies
United Kingdom