Brian Curtis´ profile

Reviews (1)

Would have been excellent EXCEPT I could not place order on Windows 8.

I think there is a serious problem. I placed an order in March of this year but I had to do it on my wife's laptop which runs Windows 7. My Windows 8 laptop would not allow me to place the order. Last week I tried again to place an order on my Windows 8 computer. Same problem, I had to phone in the order.
The problem centres around the payment screen which on Windows 8, will not allow entry of method of payment - your very nice sales person told me on the phone that I should have four options, I only had two.
It's a shame, I like buying from Black Circle but after an hour trying to place an online order, I was pulling my hair out and I was tempted to buy from another supplier.

25 June 2013

Reply from

Mr Curtis

Thank you for taking the time to review your experience –please accept our apologies for the trouble that you have encountered when trying to place your order.

Our IT team are now investigating the issues that you have encountered as a matter of priority in an effort to prevent any repetitions of these circumstances.

Kindest regards

Brian Curtis´ profile

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Brian Curtis
United States