My wife and I recently got married and decided to trust Hammonds but it was probalby the worst investment we've ever made.
We not only had to chase them in order to get a date, but they kept calling us during our honeymoon in Thailand for minor things that they could have be sorted themselves.
Once we got back, the job was supposed to be finished, but guess what... rubbishes were left in our garden for another 4 weeks and the job was not finished!
After numerous calls, they finally sent someone after 3 weeks and within 1 month, the draws are falling off!!
After calling again, their call centre, I was told that a form will be sent to me and a fitter will come in 4 to 6 weeks!!!! I've explained that it was not acceptable and they didn't care.
One week, after my call, still no form and contact from hammonds customer service....
It's the worst company I've ever used and would never recommend them even to my enemies!!! DO NOT USE THEM!!! They have a good sales team but they can't be trusted on the after sales service.
Lisa Godley found this review useful
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