For the second time in six months, Parcelforce have delivered a parcel to the wrong address (and I've only received two parcels from them in that time so it's two out of two delivered to the wrong address). Last time it was the wrong street with a different postcode about half a mile away, This time, the address they've delivered my parcel to is THREE MILES AWAY!!! Wasted about two hours of my time and a small fortune on their extortionate 0844 numbers to get any sensible response. Thanks to Victor in the Reading depot for that, but everyone else in Parcelforce, especially the delivery driver(s) responsible, has been totally, staggeringly incompetent. I will not do business with any firm using Parcelforce in future. If you are a retailer, use another courier or I for one will not do business with you.
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