I recently received a package from them, which came in 3 days (after picking economy shipping which said up to 6!). All the items were very well packaged with absolutely no signs of damage. One item, however, was not the product that I ordered, it was an easy mistake as they appeared to have been involved in an accidental mix up. I emailed their enquiry service with the issue. I had a very quick reply stating that they would ship the correct product ASAP with no charge at all! And, even more amazingly, I enquired on a Friday, and the item arrived on the following Monday! Outstanding!
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