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Reviews (1)

Meridan Press

Happy with invites

Good quality invites and arrive in a nice box good delivery times a few problems with communication but have been resolved

25 June 2013

Reply from Meridian Press

I'm very sorry to hear that you did not receive your voucher code. The voucher code is always included in the automatic order confirmation email that is sent when you place an order. We understand there is always a chance that the confirmation email could end up in your spam folder or otherwise lost and thus we do occasionally receive emails from people requesting their voucher code. These emails are always responded to immediately.

I've searched our emails and can't find an email from yourself requesting your voucher code. I can see that you did contact us using our contact form earlier as you didn't add your guest list to your invitation which we responded to straight away.

I don't understand why after you didn't receive a response to your email you did not call us or attempt to contact us in any other way such as using the 'contact us' form as you did before.

Tony has already called you this morning and given you your voucher code. It's just a shame that you didn't call us earlier.

Kind regards
Michael Beverley
Meridian Press

Customer´s profile

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United Kingdom