The bike is beautiful. BUT, and it's a big BUT, I ordered it on line - and that bike wasn't available in the time frame quote (3-5 days) so they contacted me to say they'd "upgraded" the bike - but in reality they just changed the build for similar quality components and that took a month to come. When it came it was missing a brake, pedals and gift bag. I called them after some haggling (and essentially been told that I was being difficult) they told me they'd send the parts for a local bike shop to fit and £20 to cover the costs. When the second dispatch arrived, the gift bag was invoiced but not included, the pedals were crappy steel, not aluminium (as advertised) and the break kit was missing stuff...yep, you guessed it, the £20 never appeared either. I certainly won't shop there again - wish I'd spent the extra £90 and got the bike from my local bike shop where I know the service is so much better.
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