As per title we bought a settee 10 months later the arm was lose FV sent out there "technition"I say this term loosely as he was as much use as a chocolate fire guard,he offerd as a good will gesture to put a bracket in the settee to try to fix it I said I was not happy with this as its only 10 month old to which he left,and filed his report as no manufacturing fault,I complained FV said they would send a second engineer but for a fee of £60 I told them not to bother and will now contact my soliciter with my evidence and take it from there the customer service from this company is truly shocking
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.