Bunkhouse Plus´ profile

Reviews (2)

SerenataFlowers.com

A bit more thought on the selected gift

I ordered a package for my better half for Valentines day. Roses, balloon, chocolates and a cuddly toy.

The package arrived at the specified time and the gift set was perfect all except the cuddly toy.

The colour scheme of flowers, balloon, & chocolates were Red and Black and matched perfectly. The cuddly toy however was a bright pink teddy bear which had the words 'Baby Girl' written on it!

Hasten to say it didn't go down very well!

Bed SOS

May not be in stock when advertised!

We run a backpackers Hostel and needed a bunk bed next day due to damage. Order went through showing in stock
Email came back late in same day apologising that they were out of stock, left it late for us to re order with another company !
Requested another style from the company, but they said it was too late now for next day delivery?

26 June 2013

Reply from bedsos.co.uk

Hi,

We do apologise about this. After looking into this it was an error on our behalf. We do apologise about this. I can see you were contacted by customer services as soon as the warehouse informed us the stock was wrong however by this time it was too late to get an alternative bed dispatched which we apologise about.

No funds were taken from your account but once again we apologise for the inconvenience.

Any further questions please let us know.

Thanks
BED SOS

Bunkhouse Plus´ profile

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Bunkhouse Plus
Reviewer
1958
United States

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