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Reviews (1)

Blue Chip Holidays

If we dont want it, let's it put it in the rented property,The OldStables at Doccombe

The standard of the kitchen and living area left much to be desired and needed cleaning and up-dating - inadequate seating for 6 people, - cutlery was a set of odds and ends, - some mugs and bowls were chipped - and the cooking utensils needed a good wash.There was no infofmation re the white goods.
There was no information about Dartmoor and area, the bookshelves were a disgrace, untidy and with boxes of very old personally recorded tapes, - the magazines were out of date(Christmas) and dog-eared, - and the family games old and left untidily on a bench . There was an old half used jar of tomato sauce left on a shelf, a dusty old jar of Quality Street Chocolates, and the old sugar sachets came from costa coffee!
The outside furniture was old - and the seat covers, in a shed, were dirty and quite unusable.
The bedrooms and ensuites were excellent as was the wonderful cream tea on arrival with home made scones and jam
We have rented holiday properties for many years and this is the first time we have had to complain.If only the rest of the property could have lived up to the standard of the bedrooms! We were recomended to use Blue Chip holidays , but were most dasappointed and wonder whether we dare try them again
We think our star rating should be 2 and a half rather than three!

03 July 2013

Reply from Blue Chip Holidays

Thank you for your comments, we're sorry to hear that you were disappointed with your experience and we have passed your feedback on to the property owner. We have more than 850 4 and 5 star holiday properties on our portfolio and we hope that we have the opportunity to welcome you to another one in the future. Please remember that our friendly Bookings Team are always happy to help you choose a property suited to you and your group, and will do their best to offer advice and information before you make your selection if you contact them on 0844 2737 840. Blue Chip Holidays.

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