Matthew Mack´s profile

Reviews (3)


They make a promise and they deliver fabulous products.

Its always a worry to use new providers. We did and happily they did not disappoint - they simply delivered and delivered well.


emails ignored and if there is a problem, you are ignored!

I bought a belling mini cooker. I emailed asking if it could be delivered a particular day. No response. It arrived unannounced and arrived in a a torn box. Happily no damage. It has been used 4 times and one of the rings has stopped working. Not the suppliers fault I am sure. Emailed them. No reply. Waited. No reply. Have sent a second email and now not holding breath. Overall - the promises seem impressive but sadly the delivery and response once you part with your money is poor to say the least. Happily for me I have a contact in trading standards and they have been spoken to. The fact is you can get the products from other sources and I would recommend they be used.

01 July 2013

Reply from Go-Electrical

Thank you for your order.
We try and fulfil any special requests entered at the time of order as best we can and we are sorry if this was not the case. All dispatch and tracking information is sent over by email to inform customers when the item will be out for delivery. As we have not encountered any problems with Belling products before we have just been looking into the best way to resolve this for you. An email has been sent to you with further information regarding this matter.
Kind regards,
Customer Service

City Link

why do i have to colour a star at all? Consistently poor - it takes some doing but you manage it time and time again!

we called and you weren't in so we left a card. Simple.
Unhappily, I was home, my wife was home. Our housekeeper was here.
That is three people.
And when called - we have a photo they say of him at the address - really - is the sign by the gate naming the house - no is the reply. Then he is not at the gate!
Oh - sorry - yes - actually he is not at the house at all
Sanction? None.
Incentive to improve: None
Likelihood of improvement - None

Matthew Mack´s profile

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Matthew Mack
United Kingdom