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Simply Electronics Ltd.

Held in customs for 3 weeks with no end in sight. Very disapointing.

Customer service is very poor, I have tried to cancel the item 3 times now as the package is stuck in customs and hac been for 3 weeks, with no end in sight. I now keep getting emails asking me to be patient. There is no mention of cancelling the order. I have no doubt that I will have a battle getting a refund. Very disapointing.

T.D. found this review useful

28 June 2013

Reply from Simply Electronics Ltd.

Dear Chris,

Our apologies for the continued delays. Good news is we've received word that the issues with our couriers are nearing resolved, and we expect delivery completed by next week. We'll be contacting affected customers with more details shortly, please do keep an eye out for these soon.

Regards,

Vanessa Carroll

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Chris
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United States

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