David Keith Powell´s profile

Reviews (1)

Interlink Express

Absolutely appalling

Been in business for 8 years, post about 40-60 parcels per month, have used parcelforce since we started. Liked Interlink's email alerts so gave them a try. First day we used them we booked 4 parcels, driver did not turn up. Sent out a very expensive parcel last week, they lost it!! Phoned the Lincoln depot, they quite frankly could not care less, no explanation given - just "oh you will have to claim for it then". I have since requested a claim form 4 times and not received one yet. I have been lied to and messed about, I have had to refund my customer and am currently nearly £300 out of pocket. I have cancelled my contract with them for non performance. A truly awful company with an appalling attitude towards customer service.

Street Cartrain found this review useful

01 July 2013

Reply from Interlink Express

Hi David,

I'm really sorry to hear that things haven't been smooth of late. I see from our records that this particular issue has been responded to by our customer services team.

Moving forward, please contact us at socialmedia@interlinkexpress.com as we really want to ensure that you receive the service you and we expect.

Kind regards,

Bobby.

David Keith Powell´s profile

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David Keith Powell
Reviewer
1964
United Kingdom

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