Pascal Culverhouse´s profile

Reviews (1)

Visualsoft eCommerce

Not a single weak point or link in the company!

I bought my first website back in January of 2013 and by May I had bought a further three - this should tell you everything!
Visualsoft are simply one of the best well-drilled companies I've come across..and I am extremely glad that I did come across them (by chance, as it happens).
The way you are treated gives you confidence from the word go, not least because building websites of this standard isn't necessarily cheap.
A few examples of the how the company operates:
You are given a training manager, an account manager, a project manager, a specific designer and a marketing account manager (optional extra) for things like SEO, Facebook campaigns etc. Experts in their fields, all of them.
You are kept up to date with where the project is and once live the 24 hour support ticket service works excellently for ironing out the inevitable tweaks required.
Another thing I like: The receptionists know all your contact numbers when you want to leave a message, without you having to tell them (sounds simple, but to me it's symbolic of the way they work).

In terms of designs, I couldn't be happier with what I've had made for me so far, but the main thing I was looking for in signing up was conversion (ie revenue!)
It's early days, but on our main website the conversion rate has trebled since going live. Armed with this information, it's easy for us to see that working with Visualsoft has worked out as an excellent investment.

Pascal Culverhouse
Head of Retail
Fantastic Fireworks Ltd
http://www.buyfantasticfireworks.co.uk

01 July 2013

Reply from Visualsoft eCommerce

Thank you for the 5* review Pascal!

It's great to hear you're delighted with your new website and we're looking forward to working with you and the team much more in the future.

Thanks again,
Sarah
Visualsoft eCommerce

Pascal Culverhouse´s profile

profile image of Pascal Culverhouse
Pascal Culverhouse
Reviewer
1978
London, United Kingdom

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