Bought this product for my storage unit as the dimension & shelving option was exactly what I wanted. Basic price wasn't too bad but add on shipping & VAT and it was quite pricey. The quality was OK but nothing special and not quite what I was expecting; the uprights were not as strong as I thought they should be, although once put together, it was pretty stable.
The main issue was with the packing of the parts that were sent. I had the item sent to my storage facility directly which was a plus. However, when it arrived the courier told the manager at the storage facility that the packing had collapsed during transit so all the pieces kept falling out but he had managed to keep them all together. The manager at the facility confirmed that it arrived like this so I can't say I'm massively impressed here, given that the packaging is holding a hell of a lot of weight in steel struts in an ordinary, flimsy cardboard with the odd piece of cling wrap. Basically, I had 28 pieces of steel to gather up and try & transport up 3 floors in pieces rather than in one package as it should have been.
I also discovered when I came to put the unit together that where the packaging had failed during either storage or transit prior to it getting to me, the majority of the ends of the struts had been bent, so I subsequently spent as much time straightening these out & trying to get them to fit as I did putting the unit itself together! A couple of the pieces had severe bends & dents in them as well but fortunately I was able to hammer these out enough to fit, although I shouldn't have had to do this.
The chipboard shelves weren't quite as thick as I expected but seem to do the job. Unfortunately, these also experienced damage to all their corners during transit as well but fortunately were not cracked.
In summary, the product is OK, not great but Big Dug seriously need to look at how they package their product for transit as it is very, very heavy & I'm afraid that flimsy cardboard just doesn't cut the mustard here!! The packaging on cheap Homebase galvanised shelving is better and has to carry 1/10th of the weight.
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