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Reviews (1)

BiGDUG

GRUMPY DELIVERY DRIVER

HAPPY WITH PRODUCT FROM BIGDUG. HOWEVER THE DELIVERY DRIVER HAD AN ATTITUDE AND WASN'T HAPPY ABOUT HAVING TO BRING THE ORDER UPSTAIRS LOTS OF HUFFING AND PUFFING AND NOT VERY FRIENDLY. SHAME.

01 July 2013

Reply from Bigdug limited

Hi Lee and thanks for taking the time to leave this review.

I can see you were happy with the goods you received but I am sorry that you felt the delivery driver was not helpful and friendly but in our terms and conditions we do state that the delivery service is a curbside service and it is at the drivers discretion if he chooses to help move the goods to the desired location. As the driver is not covered when moving goods they can refuse but I see your driver did help you move the goods.

I will pass on your review to our courier service so that they are aware of the issues.

Thanks for your order,

Alisha

LEE I´s profile

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LEE I
Reviewer
United Kingdom

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