I asked v connect card customer services about detailed charges( connection fees,handling fees,etc) .The customer services denied any knowledge of charges and told me that they just handle technical issues and this brand is owned by digicallingcards.For any charges/fees related info i need to call digicallingcards.
The Digicalling cards refused to give any information .I have got email which says they don't have any info and i need to contact vconnect.I did tell them that vconnect cs has clearly told me that card is owned by digicallingcards and they are just to sort out technical issues.The digicalling card is hiding something.
I'm bit concerned as last week i bought one card and it had still balance but it become zero with in 3 days without using it.
Buyers be careful as some of their cards just rip you off in charges ( missing info in relation connection fees/daily handling fees,etc once card is activated) in respect to cards owned or managed by digicallingcards.com
They are also nightmare when it comes to issuing correct bills.In short i was issued incorrect three consecutive bills due to their poor mathematical skills.I taught them about the way to calculate and finally got it right after 4 months.For 2 months they said bills were right but in the end i did calculations and sent an email to their ceo office with detailed calculations.They were charging me 14 pounds more each month since i upgraded.
The Ceo office initially sidelined with their call center but when i had 3rd bill i seek to terminate the bill under their clauses and referral to ombudsman.This time ceo office investigated and accepted the error .They told me that 10pound will be credited to your account as a goodwill but this never happened.Anyway they are liars so i didn't call them again for their 10 pound.
The main thing is that my bills are correct now and no need to spend hours on phone to teach them how to calculate bills.
They don't even deserve 1 star.I ordered some gifts last year to be delivered in India but they were sent to Bangalore instead of Amritsar.This information too i got it from their courier company and than they accepted their error.I told bank to reverse charges as company was dishonest first to accept that courier was sent to wrong city which is about 2400 km away!
I went to high street stores and was looking for relaxsan mattress.No one had it and moreover the local makes they had were expensive than relaxsan original firm mattress plus delivery charges extra.The Relaxsan mattress from these guys was at lowest price in the market plus delivered it for free.
What else a customer needs.
I ordered it and got the i5 laptop delivered next day . The laptop is new and not refurbished or second.
I have to contact their customer services for vat invoice which was sent to my email id in 10minutes in order to claim cashback from HP.The phone line was answered without any delay and their telephone number is also normal number unlike other suppliers who use 0871 numbers,
I strongly recommend data-pro as a highly trusted supplier.I give full stars to their customer service
I ordered one laptop but order was rejected on the grounds that they were out of stock.I was astonished to discover that same product was available on their website for higher price ( 40 pound increase) .
They could have told me that price has gone up ,etc but they decided to cancel my order.Anyway then i ordered it from other company in the end for price similar to new price on porthale as I didn't like their dishonesty.
Paren found this review useful
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