Only issue was that the delivery driver left it with my wife (the excercise bike that is) at the top of our 10-12 downwards steps on a pallet in the rain. It had to stay in the rain for 8 hours until I got back from work. this is a 4 star rating on the basis that the delivery company might not have been insured for this, however, it could have ruined the product, I was not asked if I lived in a chalet style house (which I do) or a flat, so I didn't provision to do this. I got home and carried it down the steps, but my wife couldn't do this.
thanks though as a great product.
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