I thought that the service from start to finish was very professional. Following my initial enquiry there was a very quick response (within minutes) in actually speaking to somebody about my issue. The whole process of shipping my goods up to receiving my data back on DVD’s was very quick and had good communication throughout which due to the importance of the data to me was very pleasing and put me at ease. When Fields Data Recovery had actually recovered my data they presented it back to me (via a webpage) so I had a visual representation of what they could retrieve for me, prior to actually needing to commit to any service and charges. Overall I was very pleased with the service and as I am an IT Manager and look after 200+ users, I would be willing to use this company moving forwards should any of my users require this sort of service.
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