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Reviews (1)

Pingo Phone Cards

I wish there was something LESS than one Star, They deserve MINUS 5 Stars

I have been having worse connection ever using there service. I had bad connection on each call I made and I keep getting disconnected after talking for a minute or two or three and asked to enter phone number again and again. It's pretty annoying, frustrating and on top of that I'm paying for that. It's ludicrous, absurdity, incongruity to pay for horrible service like theres. I should receive full refund and a letter of apology. I just discovered a $.98 charge for monthly maint. ! I was never told that I'll be charged "MONTHLY FEES"! They are THUGS.

Amber Byard found this review useful

15 February 2011

Reply from Pingo.com

@Fette Fette

We're so sorry for your experience and wanted to personally respond back quickly to this post. Its hard for us to improve the service and resolve this issue with out collecting some information to see if this is a technical issue for how you might have pre-programed your phone or using the smart phone application. We'd also like to understand what country your calling to put in a support ticket to review call quality. Please call our customer support to review your account and resolve this with you.

- Customer Service

Fette Fette´s profile

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Fette Fette
Reviewer
Female, 1980
Washington, United States

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