This outfit fulfills my worst expectations of shopping online for bathroom fittings. They delivered an expensive bathroom vanitary unit to us damaged. We did not spot the damage in their meagre 48 hours reporting time and then it was basically 'our fault'. They would not accept any responsibility for it. Their gesture of 'goodwill' was that we could buy another one from them! They had our money and that was all that mattered. The customer service is non existent. They were rude on the phone and even though they are entirely at fault for delivering a damaged item, they have not even so much as apologised. I will not use this company again, and I would urge anyone else considering buying from them to just avoid them.
I was a bit wary of using another internet company to order items for my bathroom refit, as we had had a poor experience with another company before. However, Showermania have proved the exception. They were extremely helpful and polite when I phoned with a query, the items arrived very promptly and everything looks good (not installed yet) Overall, a very satisfied customer, I would use Showermania again.
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