I wasn't sure about this service, and the ins and outs, so I used the Live Chat facility. Catherine, who responded, was brilliant. Personable, focussed, friendly and very helpful - she even did all the hard work for me, bless her! I wish my own workplace had the customer service Catherine provided, she's a real asset to you. Very impressed with the service from parcel2go, and especially from Catherine! Give her a raise, a promotion, a decent bottle of champagne, some days off... hold on to her as an employee!!
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