Amy Branaghan´s profile

Reviews (2)

boohoo.com

poor delivery

I ordered a dress for a dinner dance and allowed 5 days from order being placed to date of the event, the website advised up to 4 working days delivery. Needless to say I had to rush out and find another dress from the high street, I was so annoyed with the service that when the dress did arrive I sent it back.

27 November 2013

Reply from boohoo.com

Dear Amy,
Thank you for your review.
I am really sorry you did not receive your order in time for your dinner and dance event. We have slight delays on our Uk saver deliveries due to an unprecedented amount of orders received. We did despatch as soon as possible to cause minimal delays, as our Uk saver is an estimated 4 working days and not guaranteed, I apologise we were unable to fulfil our commitment to you on this occasion. I hope this will not deter you from using us in the future. If I can help you further, please let me know. I am here to help. Kind regards Claire

Amy Branaghan´s profile

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Amy Branaghan
Reviewer
United Kingdom

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