Claire C´s profile

Reviews (1)

Pcworld

Intentionally deceptive.

Ordered a Freeview Recorder from the PC World website utilising the Collect in Store feature. It does say that the item is available by 5pm next day but when I was going through the checkout it said it would be 48 hours - Not a problem, at least it said. Went to the store to be informed that they only receive the internet orders once a week so it would be sometime next week when the item could be collected. According to the store this is how they handle these orders.

So, why advertise and sell on the basis of something else??? I would have purchased the item elsewhere (cheaper) on line but I liked the convenience of collecting the item instead of having to wait for a delivery.

I'm sure the small print will tell me that I can expect this experience however it is clearly deceptive not to clearly display the delivery expectations at the point of payment (or in this case state that they are something else).

Claire C´s profile

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Claire C
Reviewer
1984
Craigellachie, United Kingdom

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