kotfilemon´s profile

Reviews (2)

Pixmania

Never delivered the product I paid for

And now spamming my mailbox!!!!

30 December 2013

Reply from Pixmania

Hello,
Thank you for your review.
I’m sorry if you have not received your order.
We strive to ensure that all parcels are shipped and delivered without delay in the promised timeframe.
I invite you to contact me with your order details on emma@pixmania.com so that I may investigate further and make sure that you receive your parcel without further delay. I would also like to make sure that you no longer receive our newsletters.
Kind Regards
Emma
Pixmania Mediator

Pixmania

Don't waste your time and money

I ordered an infrared lamp for 86 Euro back in Feb this year from Pixmania website. They were quick with charging my card (the moment you place the order). The product was never delivered to me - I called their customer service several times (the number on their website) - noone answered. Emailed them a few times - no answers, either. My advice - don't use this fraudulent website, don't waste your time and money!

Johnathan Bowker found this review useful

01 July 2013

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am sorry if you have not received your item and if you were not contacted by our customer services.
We try and ensure that all parcels are delivered without delay in the promised timeframe and that we give the most efficient services to our customers at all times.
Our customer care agents are available by email or by calling 0844 369 0372 (Calls charged at national rate) from Monday to Friday between 9 a.m. and 5pm.
I urge you to contact me with your order details on emma@pixmania.com so that I may investigate further into your order and make sure that this is resolved immediately.
Kind Regards
Emma
Pixmania Mediator

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kotfilemon
Reviewer
Ireland

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